We accept a whole host of devices from Samsung to Apple, from tablets to consoles, from brand new phones to broken ones. Start your trade in journey today with Mazuma and receive cash the very same day we receive your device.*

The Mazuma trade in process can be broken down into four simple steps.

1. Register your Sale: Simply type in the make and model of your device in the search feature above, select the phone condition that matches your device and receive your quote. Register your sale with us using the checkout process.

2. Sales Pack: Carefully package your phone.

3. Send: Post your device using the free shipping label provided.

4. Fast Payment: Get cash for your phone the very same day we receive your device!*

Yes! We guarantee to pay you 100% of the value quoted at sale, as long as the condition matches the description selected.

Payments are provided the very same day* we receive your device, ensuring that you receive quick payment and a fast and efficient service.

You sure can! It's important to us to recycle your device even if it can’t be resold. However, this does mean the quote we provide for your faulty tech is lower as a result.

While we have a very secure and safe data wiping process once we receive your phone, we always recommend backing up your files off your device then factory resetting your mobile or device. We have created handy guides, covering everything you should do before trading in your phone for cash, as well as manufacturer-specific guides such as how to wipe your iPhone.

Positive! By trading in your phone, you can be sure that your devices is getting a second lease of life, or at the very least the materials are being responsibly recycled. Either way, trading in your device prevents unnecessary waste, either through incorrect device disposal or gathering dust in a drawer.

Yes of course, treat our website like a typical ecommerce store. By selecting multiple devices to trade in and adding them to your basket you can trade in multiple devices at once. If you are a business owner then our business mobile phone recycling services can help you!

If the condition of the device is different from what you have selected when registering the sale, then we will email you with an adjusted offer, reflecting the true condition of the device. We would recommend you take care understanding the criteria for Excellent, Good and Faulty – please see details on our terms and conditions page for each device type. If you don’t want to accept the adjusted offer, that’s perfectly okay, and we will send your device straight back to you.

We have a very comprehensive security process to protect your data when we wipe your phone following a trade-in. We have written a detailed article on how we protect and erase your data.

Yes, when you register your sale with Mazuma, you will set up an online account where you can track the status of your phone trade in. We also provide you with email updates throughout the process so you won’t miss a beat when trading in your device with Mazuma..

Don’t worry, if you have forgotten your passcode or your device is broken and not allowing you to wipe your data, you can still trade in your phone and be reassured that Mazuma’s data wiping process is thorough and secure. Many phones have a cloud that you can wipe the device from, you can find out more in our handy guide for trading in locked phones.

We have a very comprehensive security process to protect your data when we wipe your phone following a trade-in. We have written a detailed article on how we protect and erase your data.