your-payment

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What payment methods do you offer?

We offer three payment methods – Cash (Cheque), Cash (Bank Transfer) or Gift e-card.

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When do I get paid?

Ah, yes. The really important bit. Once we have received and checked your phones we promise to make/post you payment on the same day!!* Snappy.

We’ll send you an email to confirm payment has been sent.

*Monday to Friday, excluding public holidays. Same day payment does not apply to orders received after 2pm and in events that are out of our control.

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I’ve received an email confirmation that payment has been made but I’ve not received it?

We post all payments via 1st class post. If your payment has not arrived within 5 days, it may have been lost in the post. In this case, please contact our customer support team and we’ll reissue payment.

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Where can I bank my cheque?

You can deposit your cheque into any UK bank that you hold an account with. It should normally take 3 working days to clear.

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I’ve lost my cheque, can I get it replaced?

The good news is – yes we can reissue a replacement cheque.

The bad news is – a £6.00 charge will apply and will be deducted from the cheque value. This charge is to cover the fee we are charged by our bank to cancel the lost cheque.